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HUMAN FACTORS TRAINING (CAAM)

Title

Title

CONTENT

Course Content
Course Content
Course Content
Course Content
Course Content

OBJECTIVE

Course Objective

THE NEED FOR THIS TRAINING

The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training
The Need For This Training

STATISTICS

Statistics
Trends In Airline Accident Statistics
Causes of Airline Accidents
Machine/Human Causes For Accidents
Machine/Human Causes For Accidents
Human Error Estimates
Table Of Aviation Accident Causal Factors
Table Of Aviation Accident Causal Factors
Heinrich Ratio
Causes And Cost Of Air Accidents
Intl Accident Cause Factors 2007
Causes Of Helicopter Accidents (1985-2006)
276 IFSDs : Top 7 Causes
Recurrent Incidents (Hobbs, 1997)
Maintenance Related Accidents
EASA Annual Safety Reviews 2021 (Aeroplane)
EASA Annual Safety Reviews 2021 (Aeroplane)
EASA Annual Safety Reviews 2021 (Aeroplane)
EASA Annual Safety Reviews 2021 (Helicopter)

INCIDENTS

Incidents
Incidents & Causes
Incidents & Causes
Intellectual Discourse

SAFETY CULTURE/ORGANISATIONAL FACTORS

Safety Culture / Organisational Factors
Safety Culture / Organisational Factors
Safety Culture / Organisational Factors (Organisational Culture)
Safety Culture / Organisational Factors (Social Culture)
Safety Culture / Organisational Factors (Safety Culture)
Safety Culture / Organisational Factors

HUMAN ERROR

Human Error

ERROR MODELS

Error Models
Dupont's Dirty Dozen
Lack Of Communication
Complacency
Lack of knowledge
Distraction
Lack of Teamwork
Fatigue
Lack Of Resources
Pressure
Pressure
Lack Of Assertiveness
Stress
Stress
Lack Of Awareness
Norms
SWISS CHEESE MODEL
Reason's SWISS CHEESE MODEL
Error Chains
PEAR Model
PEAR Model
SHELL
SHELL Model

TYPES OF ERRORS IN MAINTENANCE TASKS

Types Of Errors In Maintenance Task (Execution/Planning Failure)
Types Of Errors In Maintenance Task
Types Of Errors In Maintenance Task (3 Types Of Human Error)
Types Of Errors In Maintenance Task (Active/Latent Failure)
Types Of Errors In Maintenance Task (Active/Latent Failure)

VIOLATIONS

Violations
Violations
Violations

IMPLICATIONS OF ERRORS

Implication Of Errors
Implication Of Errors

AVOIDING AND MANAGING ERRORS

Avoiding And Managing Errors
Avoiding And Managing Errors
Avoiding And Managing Errors

HUMAN RELIABILITY

Human Reliability
Human Reliability

HUMAN PERFORMANCE AND LIMITATIONS

Human Performance & Limitations
Human Performance & Limitations

VISIONS

Vision
Vision
Vision (Colour Vision)
Vision

HEARING

Hearing Deficiencies
Hearing
Hearing

INFORMATION PROCESSING

Information Processing
Information Processing

ATTENTION AND PERCEPTION

Attention & Perception (Divided Attention)
Attention & Perception (Selective Attention)
Attention & Perception (Filters/Perception/Expectation)
Attention & Perception (Importance Of Context/Visual Perception)

SITUATIONAL AWARENESS

Situational Awareness
Situational Awareness

MEMORY

Memory (Working Memory)
Memory
Memory (Long-Term Memory)

CLAUSTROPHOBIA AND PHYSICAL ACCESS

Claustrophobia & Physical Access
Claustrophobia & Physical Access
Claustrophobia & Physical Access (Anthropometry/Biomechanics/Physiology)
Claustrophobia & Physical Access (Fear Of Heights)

MOTIVATION

Motivation
Motivation

FITNESS AND HEALTH

Fitness & Health
Fitness & Health
Fitness & Health

STRESS

Stress
Domestic Stress
Work-Related Stress
Stress Management
Good Stress Management

WORKLOAD MANAGEMENT

Workload Management
Workload Management

FATIGUE

Symptoms Of Fatigue
Fatigue
Mitigating The Risk Of Fatigue

ALCOHOL, MEDICATION AND DRUGS

Alcohol, Medication & Drugs
Alcohol, Medication & Drugs
Alcohol, Medication & Drugs

PHYSICAL WORK

Physical Work

REPETITIVE TASKS AND COMPLACENCY

Repetitive Task And Complacency
Repetitive Task And Complacency

ENVIRONMENT

Environment

PEER PRESSURE

Peer Pressure

STRESSORS

Stressors

TIME PRESSURE AND DEADLINES

Time Pressure & Deadlines
Time Pressure & Deadlines

WORKLOAD

Overload & Underload
Workload (Arousal)
Workload Management

SHIFT WORKS

Shift Works

NOISE AND FUMES

Noise & Fumes
Noise & Fumes
Noise & Fumes
Noise & Fumes

ILLUMINATION

Illumination

CLIMATE AND TEMPERATURE

Climate & Temperature
Climate & Temperature

MOTION AND VIBRATION

Motion & Vibration

COMPLEX SYSTEMS

Complex Systems

HAZARDS IN THE WORKPLACE

Hazards In The Workplace

LACK OF MANPOWER

Lack Of Manpower

DISTRACTIONS AND INTERRUPTIONS

Distractions & Interruptions

PROCEDURES, INFORMATION, TOOLS AND PRACTICES

Procedures, Information, Tools & Practices

VISUAL INSPECTION

Visual Inspection

WORK LOGGING AND RECORDING

Work Logging & Recording

PROCEDURE - PRACTICE / MISMATCH / NORMS

Procedure-Practice/Mismatch/Norms
Procedure-Practice/Mismatch/Norms
Procedure-Practice/Mismatch/Norms
Procedure-Practice/Mismatch/Norms
Procedure-Practice/Mismatch/Norms

TECHNICAL DOCUMENTATIONS

Technical Documentations

CRITICAL MAINTENANCE TASKS AND ERROR CAPTURING METHODS (INDEPENDENT INSPECTION. RE-INSPECTION, ETC)

Critical Maintenance Tasks & Error Capturing Methods
Critical Maintenance Tasks & Error Capturing Methods (Reinspection)
Critical Maintenance Tasks & Error Capturing Methods (Duplicate/Independant)

COMMUNICATION

Communication

SHIFT / TASK HANDOVER

Shift/Task Handover (Handover Meetings/ Walkthroughs)
Shift/Task Handover

DISSEMINATION OF INFORMATION

Dissemination Of Information
Dissemination Of Information

CULTURAL DIFFERENCES

Cultural Differences
Cultural Differences

TEAMWORK

Teamwork - Crew Coordination
Teamwork

RESPONSIBILITY

Strategies To Maintain Effective Teamwork
Responsibility

MANAGEMENT, SUPERVISION AND LEADERSHIP

Management, Supervision & Leadership
Management, Supervision & Leadership
Management, Supervision & Leadership (Manager/Leader)
Management, Supervision & Leadership

DECISION MAKING

Decision Making
Decision Making
Decision Making
Decision Making

PROFESSIONALISM AND INTEGRITY

Professionalism & Integrity

KEEP UP TO DATE: CURRENCY

Keep Up To Date : Currency
Keep Up To Date : Currency

ERROR PROVOKING BEHAVIOUR

Error Provoking Behavior
Strategies To Avoid Error Provoking Behaviour

ASSERTIVENESS

Assertiveness
Assertiveness

YOUR ORGINASITION'S HF PROGRAM

Your Organisation's Human Factor Program

ERROR REPORTING

Error Reporting
Company's Human Factor Program
Company's Human Factor Program

DISCIPLINARY POLICY

Disciplinary Policy

ERROR INVESTIGATION

Error Investigation
Error Investigation

ACTION TO ADDRESS PROBLEMS

Actions To Address Problems

FEEDBACK

How Do We Prevent Accidents & Incidents?
Feedback
How Do We Prevent Accidents & Incidents?

CASE STUDIES

Case Studies
Team Workshop
Human Factor Training
Incident 1
Incident 2
Incident 2
Case Study 3 (Paint Damage On Fuselage)
Case Study 3 (Paint Damage On Fuselage)

ASSESSMENT

Assessment

TRAINING FEEDBACK AND EVALUATION FORM

TRAINING FEEDBACK AND EVALUATION FORM

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Memory (Long-Term Memory)

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